About Pen

Penelope Mendonça is an independent graphic facilitator and artist with fifteen years experience of engagement and development work within the private, public and third sectors. Using process design, meeting facilitation techniques, graphic recording and illustration, Pen supports a diverse range of organisations, businesses, communities, adults and children to listen, reflect, find creative solutions and agree a vision or plan. She is a skilled facilitator, experienced in work with senior managers and policy makers as well as front line staff, pressure groups and those whose voices are rarely heard.

As part of her approach Pen visually captures key issues on large wall charts in real time for meetings and conferences. Pen is known for her ability to represent diversity, and issues that may be considered sensitive or controversial. She also creates templates and strategy maps for organisations seeking to research or communicate a complex idea, structure, pathway or narrative with a wider audience.

Pen trained in graphic facilitation techniques with Grove Consultants International in 2000. Since then she has developed a significant body of highly original work tailoring her practice to meet the needs of each unique project. Her artwork, writing, storytelling and animation have been used widely in publications and websites on care, personalisation, disability and age.

Prior to setting up her own business Pen worked as a National Officer for a large disability charity. She has a background in mental health, learning disability and older people’s services, she has provided direct support to people as well as managed care services, and even cleaned some of them! Pen is committed to co-production, person-centred approaches and social inclusion.

Pen has a BA (Hons) in Fine Art from Chelsea, University of the Arts (London), an Msc in Citizenship Studies from Birkbeck, University of London and is currently undertaking a PhD. Born in New Zealand, Pen has a Diploma in Parks and Recreation Management (Lincoln University, NZ), has worked in India, the Middle East and the UK.